Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
Katelyn Starr was very helpful, polite and professional and very patient with me. Although my issue was not resolved over the phone, she recommended I have a technician come out.
Response from the owner:Thank you for the review Francisca. We are happy Kate was able to get you set up quickly with a technician. Please let us know if we can do anything else to assist you!
After our alarm system provider of 35 plus years decided we were not worth making their system work, we were given Guardian's contact information from a family member. The installation was completed in one day by Justin V. He figured out everything about our old system, kept us informed and educated us on the new system. The sales person, Kara even stopped by to make sure everything was going smoothly. What a difference from Cincinnati Alarm. Very customer focused. So far we are very satisfied with the new system.
Response from the owner:Thank you for sharing your experience, Fred! We're so pleased to hear that Justin provided such a smooth and well-communicated installatoin, and that Kara was able to support the process as well. Thank you for choosing Guardian Alarm!
They sent a few text messages through the week to notify appointment. Once the day of appointment was here, they called and confirmed the 1 to 2 hour window they were showing up. 30 minutes before they called to make sure we were still home and ready for their arrival. They showed up and fixed the problem within 10/20 minutes.
- great communication
- great service
Response from the owner:Thank you for taking the time to share your experience, Donald! We're happy to hear you had a positive experience with our team!
Rudy is the best. Very professional. Explained things completely.
Response from the owner:We appreciate your kind words, Jay! We're proud to have Rudy on our team and happy to hear that he provided thorough explainations and excellent service.
Did a great job trying to solve my service problem,very knowledgeable.
John Fay was a very nice man. He took care of our issue very efficiently.
Response from the owner:We're so glad to hear that John was able to take care of your issue efficiently! Thank you for leaving a positive review, Becky!
Rudy was fantastic, always checking in with me to let me know where he was in the process and what would be happening next. He was polite, professional, and cleaned up after himself each day. Thanks Rudy!
Response from the owner:Thank you for sharing your positive experience, Jodi! We're so happy to hear that Rudy provided such great service!
Tison, Jaymes and Joe are awesome
Response from the owner:We appreciate you taking the time to share your positive feedback, Amy!
John H. was wonderful, patient and a professional. Our issue was resolved quickly!
Response from the owner:We're happy to hear John provided efficient, professional service and resolved your issue promptly. Thank you for sharing your experience!
The service technician, Collin Kiplin, was prompt and professional. The required service (sensor repair) was adequately resolved. Thank you!
Response from the owner:Thank you for the kind words, Letitia! We're glad to hear that Collin provided prompt and professional service and got your sensor issue resolved. We appreciate you choosing Guardian Alarm!
