Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
Guardian Alarm really did a fantastic job on my commercial camera install. I am very happy with there very friendly supportive staff as that walked me through how to view the cameras remotely and how to operate the system overall. Highly recommended and Thanks again
Response from the owner:Thank you for the fantastic feedback, Daniel! We're thrilled to hear that your commercial camera installation went smoothly and that our team was friendly, supportive and helpful throughout the process. We truly appreciate your recommendation!
Tim was thorough, did great work and was very communicative with us during the install of our new camera. Would recommend him and Guardian alarm!
Response from the owner:We appreciate your positive review, Alexandra! We're thrilled to hear that Tim provided such a positive installation experience. Thank you for sharing such kind words!
Anthony J was excellent! Helpful, knowledgeable and a real pleasure.
Response from the owner:Thank you for your kind feedback, Roxanne! We're so glad to hear Anthony provided excellent service and was helpful, knowledgeable, and easy to work with. We'll be sure to pass along your compliments!
Jeffrey Boggus was at my home today to reconnect my new garage door opener back into my alarm system. He did a great job and would highly recommend him and Guardian Alarm
Response from the owner:We appreciate your positive feedback, Andrew! We're glad to hear Jefferey got everything connected smoothly and ensured your new garage door opener was properly integrated with your system. Thank you for your recommendation!
I gave Guardian Alarm 5 stars on their website, and they deserve 5 stars on Google too! My alarm was acting up, and their team called me right away to try and fix it over the phone. When it needed a hands-on fix, they sent out a technician who resolved the entire issue in less than 15 minutes. Excellent, fast, and helpful customer service!
Response from the owner:Thank you for the fantastic feedback, Nariman! We're thrilled to hear that our team repsonded quickly, first helping trouleshoot the issue over the phone and then sending a technician who was able to resolve everything so efficiently. We appreciate your positive review!
Justin was great!! Was thorough, discussed all details, patiently answered all my questions and left with a fully function, easy to operate, updated system. He was friendly and pleasant. If I had known it was this easy, I would have updated our system years ago. Highly recommended!!
Response from the owner:Thank you for the thoughtful review, Max! We're thrilled to hear Justin was thorough, patient and made the upgrade process so easy. It's great to know you're enjoying your upgraded system. We truly appreciate the recommendation!
Explained everything well
Response from the owner:Thank you for the positive feedback, Jeanne!
Been with Guardian for awhile, had a service call and it was awesome! The person who came out was John Fay, he was super knowledgeable and a master of his craft.
Response from the owner:We appreciate your continued trust in Guardian, Paul! It's wonderful to hear that John delivered an exceptional service experience and demonstrated the expertise and professionalism we strive for. Thank you for taking the time to leave a positive review!
My wife and I just started working with Guardian and we could not be happier. We have never felt a need for an alarm company or security cameras until recently, and this company made the process very easy.
When I first called for the appointment their employee Archie was really nice and helpful and got us a scheduled appointment with Nathan set for less than 48 hours later. Nathan came out listened to our concerns and what we were looking for and had us a quote the very next day.
We kept changing our minds from just cameras to cameras and security system so poor Nathan probably had to complete six different versions of the quote until we had everything we wanted including cameras, alarm system for break-ins, fire, carbon monoxide, and sump pump alarm. Even once we said we were set and they sent us the contract we still made 1 more change which Celina made at 4:15 on a Wednesday and resent to us. We immediately signed, paid the deposit and were then scheduled for Friday install, which I thought was a very impressive turnaround.
Our installers Anthony and Rudy arrived as scheduled and they were just as amazing and impressive as everyone else in the company had been. In fact when they started working on the camera install they realized the house we had bought was actually hard wired for cameras and there was a better option available for us. I know many contracting companies who would have just stuck to the work order they had rather than starting over with a far superior product, but they truly seemed to want to make sure we got the best option available rather than just working to get it done and get home. These two and really all the people I have talked to at Guardian seem to really put the customer first which is so refreshing in todays world. Anthony and Rudy also took time after the installation to walk us through the control panel and the app and showed us how to do everything with the system which if very user friendly and easy to use. Anthony is even stopping back next week with a larger permanent recording storage device that by the house being hardwired we are able to use. Just top notch start to finish; definitely a company I can recommend.
Response from the owner:Thank you so much for the sharing such a thoughtful review, Philip! We're thrilled to hear that your experience with Guardian was seamless from your first call with Archie through the installation with Anthony and Rudy! It's especially great to know that our team took the time to listen to your needs, find the best camera solution for your home, and make sure you felt confident using your new system. We'll be sure to share your kind words with our team!
Today Griff and Alan were the technicians who installed my cameras, and taught me how to use them. These gentlemen were very professional, knowledgeable, personable, and they arrived on time. I love my cameras, and the great service I received from these two dedicated professionals.
Response from the owner:Thank you so much for your thoughtful review, Sylvia. We're thrilled to hear that Griff and Alan provided such a positive experience during the installation process. We're grateful for your support and will be sure to pass along your positive feedback.
