Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
Very pleasant and polite gentleman.
Response from the owner:Thank you for your kind feedback, Christopher!
Tim Kapottos did an exceptional job updating our system. He was conscientious, thorough, and explained everything very clearly. He provided truly outstanding customer service and it was a pleasure working with him and the Guardian team.
Response from the owner:Thank you for sharing your positive experience, Christine! It's great to hear that Tim provided excellent service. We appreciate your trust in Guardian!
My "installation" was rather simple. Having been a customer already, I only needed to have my system reactivated. For those that don't know, it's a simple process of going through the panel to establish the connection with the monitoring and calibrating the cameras. After that you test the system and you're off.
My technician was Justin. A knowledgable nice guy who knows his stuff and made the process go by quick. If I were to require any technicians to come out for any reason in the future, I'd request him and be happy to wait whatever time was needed. A lot of people may know how to do the job but not everyone is great at customer service. He is.
Response from the owner:Thank you for sharing such thoughtful feedback1! We're glad to hear Justin made the reactivation process quick and smooth while delivering excellent customer service. We appreciate your trust in Guardian!
Thank you, Kate Starr, for your excellent and prompt assistance! Much appreciated!
Response from the owner:We appreciate you taking the time to leave a review! It’s wonderful to hear that Kate provided you with great service.
Rudy is the best. Very professional. Explained things completely.
Response from the owner:We appreciate your kind words, Jay! We're proud to have Rudy on our team and happy to hear that he provided thorough explainations and excellent service.
Jeffrey Boggus was at my home today to reconnect my new garage door opener back into my alarm system. He did a great job and would highly recommend him and Guardian Alarm
Response from the owner:We appreciate your positive feedback, Andrew! We're glad to hear Jefferey got everything connected smoothly and ensured your new garage door opener was properly integrated with your system. Thank you for your recommendation!
I had my alarm system put today. The technician Griff was AWESOME. He took his time walking me through using the alarm panel and the mobile app.
Response from the owner:Thank you for your great feedback, Lora! We're so glad to hear Griff provided an awesome experience and took the time to walk you through your alarm panel and mobile app. We'll be sure to pass along your kind words!
We recently upgraded our alarm system with Guardian Alarm and had the best experience from start to finish! Anthony J. was the installer he was professional, knowledgeable and took his time explaining how everything worked. Anthony made the whole upgrade process easy and stress-free. Highly recommend Guardian Alarm!
Response from the owner:We appreciate you taking the time to share your positive experience, Char! It's great to know Anthony made your upgrade process smooth and stress-free while ensuring you felt comfortable and informed every step of the way. Thank you for choosing Guardian and for your recommendation!
Rudy does an amazing job is always easy to work with!
John H. was wonderful, patient and a professional. Our issue was resolved quickly!
Response from the owner:We're happy to hear John provided efficient, professional service and resolved your issue promptly. Thank you for sharing your experience!
