Guardian Alarm announces the acquisition of Executive Security Consultants in Columbus, OH
Established in 1988 by Doug and Sandy Huey, Executive Security Consultants (ESC) provides residential and commercial alarm services in the greater Columbus area. Together, they worked countless hours to ensure they were providing peace of mind to their customers. This acquisition continues this legacy as both companies provide exemplary, personalized customer service, but also have a family-like culture that exists within their teams.
“Guardian Alarm has been serving the Columbus market for many years and we look forward to welcoming the employees and customers of Executive Security Consultants,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. “Executive Security Consultants has delivered reliable customer service in the Columbus metro area for over thirty years. With this merger, we will be able to expand their services to include fire and alarm services to area businesses and municipalities.”
“Guardian Alarm has a great reputation in security monitoring services,” said Doug and Sandy Huey. “Since we started Executive Security Consultants (ESC), our goal has always been to deliver the best technology and reliable services to our customers. Guardian Alarm has demonstrated they share this vision and will continue this legacy under their ownership.”
“This acquisition in the Columbus market will provide Guardian Alarm with a strong market presence and will allow us to serve more customers in this growing area. As we continue our aggressive growth strategy to increase subscribers and revenue, our existing and future customers will benefit from the expanded services and technology,” Uhl said.
Over 90 years of trusted service
Justin V was a great and knowledgeable technician and helped us greatly. Thanks for the good job. Guardian has been a good choice for us !
Response from the owner:Thank you for the positive feedback! We're glad to hear Justin delivered excellent service and that you've has a great experience with Guardian.
On time and very efficient
Response from the owner:Thank you for sharing your experience! We appreciate your positive feedback!
Regarding alarm has outstanding customer service, and if they’re ever is an issue, they contact you immediately
Response from the owner:Thank you for the great review, Van! We're happy to hear our team has been responsive an proactive whenever issues arise. We appreciate your continued trust in Guardian!
Kate Starr provides amazing customer service. If our business has any issue with our alarm system, we contact her and she immediately finds our solution.
Response from the owner:We are happy to hear Kate has been helpful in resolving issues in a timely manor. Your feedback is very much appreciated.
Tim was so very helpful and courteous. He was a great guy and did a great job.
Response from the owner:Thank you for the kind words, Georgia! We's so glad to hear Tim was helpful, courteous, and did a great job. We'll be sure to share your feedback with him.
We had a new security system installed today by Guardian. TJ did the installation. Super nice guy, very knowledgeable and thorough. I love the system and the app is great! Thank you TJ!!
Response from the owner:We appreciate you sharing your experience, Janice! It's great to hear TJ provided excellent service during the installation process and that you are enjoying your new system!
My experience with Tony, the Manager was impressive. He had to work through some previous missteps in communication with others to resolve any issues or concerns on my end. It's rare to find such an effective manager anywhere these days.
Tim K upgraded my existing alarm system and added cameras.
He was prompt, professional, knowledgeable and very accommodating and open when I asked for a change in location of the monitoring screen. He made sure I understood everything and asked if I had any further questions. I was delighted to find such an expert and would highly recommend requesting Tim K. if you choose Guardian alarm which I also highly recommend as a company.
Response from the owner:Thank you for your thoughtful and detailed review, Laura! We're so glad to hear Tony was able to step in and effectively resolve your concerns, and that Tim provided such a professional and accommodating installation experience. It's great to know he took the time to ensure everything was clearly explained and tailored to your preferences. We truly appreciate your recommendation and your trust in Guardian!
John was excellent in servicing our alarm system. He took time to explain and helped with understanding of panel and App.
We certainly appreciate the customer service he provided. Thank you.
Response from the owner:Thank you for sharing your experience, Laura! We're glad to hear John provided excellent service and took the time to explain everything to help you better understand your alarm panel. We appreciate you choosing Guardian!
Guardian alarm was awesome in getting my system back on line. I can not say enough good about how they handled my issue. Would recommend them any and every time!
Response from the owner:Thanks for the kind words Connie!
We had a great experience with Tim K during installation. He was knowledgeable, professional, and very helpful throughout the alarm system installation. He took the time to answer all of my questions and made sure everything was set up perfectly. Highly recommend!
Response from the owner:Thank you for your wonderful feedback, Renee! We're so glad to hear Tim provided a great installation experience. We appreciate your recommendation!
