Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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We recently upgraded our alarm system with Guardian Alarm and had the best experience from start to finish! Anthony J. was the installer he was professional, knowledgeable and took his time explaining how everything worked. Anthony made the whole upgrade process easy and stress-free. Highly recommend Guardian Alarm!
Response from the owner:We appreciate you taking the time to share your positive experience, Char! It's great to know Anthony made your upgrade process smooth and stress-free while ensuring you felt comfortable and informed every step of the way. Thank you for choosing Guardian and for your recommendation!
Tim, provided outstanding service from start to finish. He was very attentive, answered all of our questions clearly, and truly went above and beyond to help us. He made the entire process easy and made sure we had all the information we needed. If you're looking for someone who is knowledgeable, reliable, and genuinely cares about helping people, I highly recommend asking for Tim. Thank you for the excellent customer service!
Response from the owner:Thank you for your wonderful feedback, Jorcenelle! We're thrilled to hear that Tim provided outstanding service and made the entire process easy from start to finish. We'll be sure to share your kind words with Tim. Thank you for choosing Guardian Alarm and for your recommendation!
John was fantastic!! Super friendly and made sure everything worked properly! Thank you so much!
Response from the owner:Thank you for the wonderful feedback, Heather! We're thrilled to hear that John was friendly, thorough, and made sure everything was working properly before he left. We'll be sure to share your kind words with John!
Don from Guardian Alarm installed our new equipment showed us how to operate, troubleshoot, and enjoy the new security system. He was one of the most professional and polite installers we’ve ever had to our home. Thank you, Don.
Response from the owner:Thank you for your wonderful feedback, Andrew! We're so glad to hear that Don provided such a professional and courteous experience from start to finish. We'll be sure to share your kind words with Don!
In one word excellence sorry don't have more time.
Response from the owner:Thank you for the kind words! It's great to hear that you had an excellent experience!
Rudy was awesome! He did a great job installing all of the cameras and was a tremendous help!
Response from the owner:Thank you for sharing your experience, Landon! We're happy to hear that Rudy made the installation process seamless and was helpful from start to finish.
I signed up with Frase And then Guardian bought them. When I finally reached out To them to fix some issues, they have been completely responsive and John their technician has been amazing! He stayed from 8 AM until past 6 pm putting up my cameras and fixing my alarm system And was genuinely helpful, kind, and patient the entire time! In the same age where Customer Service tends to be so poor he was Absolutely phenomenal!!
Response from the owner:Thank you for sharing your experience, Suparana. We're happy to hear that you felt supported during the transition with Guardian and that John provided such patient, knowledgeable and dedicated service while getting your cameras and alarm system fully taken care of. We appreciate your continued trust and kind words!
My experience with Tony, the Manager was impressive. He had to work through some previous missteps in communication with others to resolve any issues or concerns on my end. It's rare to find such an effective manager anywhere these days.
Tim K upgraded my existing alarm system and added cameras.
He was prompt, professional, knowledgeable and very accommodating and open when I asked for a change in location of the monitoring screen. He made sure I understood everything and asked if I had any further questions. I was delighted to find such an expert and would highly recommend requesting Tim K. if you choose Guardian alarm which I also highly recommend as a company.
Response from the owner:Thank you for your thoughtful and detailed review, Laura! We're so glad to hear Tony was able to step in and effectively resolve your concerns, and that Tim provided such a professional and accommodating installation experience. It's great to know he took the time to ensure everything was clearly explained and tailored to your preferences. We truly appreciate your recommendation and your trust in Guardian!
I switched from a well known alarm company after 20 plus years. Was not there when I needed them after family safety was compromised. Slow response.
Went with local company serving Michigan and Ohio. Mitchell and Travis and other employee did an excellent job installing equipment and explaining how to use it. Wish I changed companies sooner. I highly recommend Guardian Alarm.
Just wanted to share that our Guardian Alarm system install team Michael, TJ and Cameron were all outstanding. The crew had to come out twice because the extremely cold weather initially posed a problem. Michael was so thorough with all the details of our installation and made sure our questions were answered. TJ and Michael also made sure that we were okay with camera positions and alarm device placement before they permanently installed them. They truly worked with us every step of the way and provided great customer service.
Response from the owner:Thank you for such thoughtful feedback, Lori! It's so great to hear that Michael, TJ and Cameron provided outstanding service throughout your installation, even with the challenges of cold weather. We truly appreciate your kind words about our team!
