Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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John Fay was a very nice man. He took care of our issue very efficiently.
Response from the owner:We're so glad to hear that John was able to take care of your issue efficiently! Thank you for leaving a positive review, Becky!
John H. was wonderful, patient and a professional. Our issue was resolved quickly!
Response from the owner:We're happy to hear John provided efficient, professional service and resolved your issue promptly. Thank you for sharing your experience!
Did a great job trying to solve my service problem,very knowledgeable.
Rudy was fantastic, always checking in with me to let me know where he was in the process and what would be happening next. He was polite, professional, and cleaned up after himself each day. Thanks Rudy!
Response from the owner:Thank you for sharing your positive experience, Jodi! We're so happy to hear that Rudy provided such great service!
They sent a few text messages through the week to notify appointment. Once the day of appointment was here, they called and confirmed the 1 to 2 hour window they were showing up. 30 minutes before they called to make sure we were still home and ready for their arrival. They showed up and fixed the problem within 10/20 minutes.
- great communication
- great service
Response from the owner:Thank you for taking the time to share your experience, Donald! We're happy to hear you had a positive experience with our team!
Rudy is the best. Very professional. Explained things completely.
Response from the owner:We appreciate your kind words, Jay! We're proud to have Rudy on our team and happy to hear that he provided thorough explainations and excellent service.
Tison, Jaymes and Joe are awesome
Response from the owner:We appreciate you taking the time to share your positive feedback, Amy!
Katelyn Starr was very helpful, polite and professional and very patient with me. Although my issue was not resolved over the phone, she recommended I have a technician come out.
Response from the owner:Thank you for the review Francisca. We are happy Kate was able to get you set up quickly with a technician. Please let us know if we can do anything else to assist you!
The service technician, Collin Kiplin, was prompt and professional. The required service (sensor repair) was adequately resolved. Thank you!
Response from the owner:Thank you for the kind words, Letitia! We're glad to hear that Collin provided prompt and professional service and got your sensor issue resolved. We appreciate you choosing Guardian Alarm!
After our alarm system provider of 35 plus years decided we were not worth making their system work, we were given Guardian's contact information from a family member. The installation was completed in one day by Justin V. He figured out everything about our old system, kept us informed and educated us on the new system. The sales person, Kara even stopped by to make sure everything was going smoothly. What a difference from Cincinnati Alarm. Very customer focused. So far we are very satisfied with the new system.
Response from the owner:Thank you for sharing your experience, Fred! We're so pleased to hear that Justin provided such a smooth and well-communicated installatoin, and that Kara was able to support the process as well. Thank you for choosing Guardian Alarm!
