Founded in 1957, Sievers Security serves thousands of residential and commercial customers in the Cleveland area. Their business combined with Guardian Alarm’s existing branch location in Cleveland will allow the combined companies to become one of the largest providers of security services in the region.
“We are incredibly excited to team up with the employees and customers of Sievers Security,” said Brent Uhl, President and Chief Executive Officer of Guardian Alarm. With a fantastic reputation in the Cleveland metro area, they have been a leader in their communities for decades. With our combined companies, we will be able to offer a broader range of security options to existing and future customers while continuing to provide a great customer experience.”
“Guardian Alarm has a great reputation in security monitoring services,” said Robert Sievers, owner of Sievers Security. “Since the start, our goal has been to deliver high-quality home and business security monitoring services with superior customer service and value. We are confident these high standards will continue under Guardian Alarm’s ownership.”
“We has always prided itself on fast and dependable service with trained technicians it has offered to its customers,” said Jim Sievers co-owner of Sievers Security. “We are confident Guardian Alarm offers the same great service.”
“Over the past few years, Guardian Alarm has been on an aggressive growth strategy both organically and through strategic acquisitions. This is a great compliment to our broader strategy of accelerating our growth of subscribers and revenue over the next several years,” Uhl said.
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Jeffrey Boggus was at my home today to reconnect my new garage door opener back into my alarm system. He did a great job and would highly recommend him and Guardian Alarm
Response from the owner:We appreciate your positive feedback, Andrew! We're glad to hear Jefferey got everything connected smoothly and ensured your new garage door opener was properly integrated with your system. Thank you for your recommendation!
Thank you, Kate Starr, for your excellent and prompt assistance! Much appreciated!
Response from the owner:We appreciate you taking the time to leave a review! It’s wonderful to hear that Kate provided you with great service.
Tim Kapottos did an exceptional job updating our system. He was conscientious, thorough, and explained everything very clearly. He provided truly outstanding customer service and it was a pleasure working with him and the Guardian team.
Response from the owner:Thank you for sharing your positive experience, Christine! It's great to hear that Tim provided excellent service. We appreciate your trust in Guardian!
John H. was wonderful, patient and a professional. Our issue was resolved quickly!
Response from the owner:We're happy to hear John provided efficient, professional service and resolved your issue promptly. Thank you for sharing your experience!
Rudy is the best. Very professional. Explained things completely.
Response from the owner:We appreciate your kind words, Jay! We're proud to have Rudy on our team and happy to hear that he provided thorough explainations and excellent service.
Rudy does an amazing job is always easy to work with!
We recently upgraded our alarm system with Guardian Alarm and had the best experience from start to finish! Anthony J. was the installer he was professional, knowledgeable and took his time explaining how everything worked. Anthony made the whole upgrade process easy and stress-free. Highly recommend Guardian Alarm!
Response from the owner:We appreciate you taking the time to share your positive experience, Char! It's great to know Anthony made your upgrade process smooth and stress-free while ensuring you felt comfortable and informed every step of the way. Thank you for choosing Guardian and for your recommendation!
Very pleasant and polite gentleman.
Response from the owner:Thank you for your kind feedback, Christopher!
My "installation" was rather simple. Having been a customer already, I only needed to have my system reactivated. For those that don't know, it's a simple process of going through the panel to establish the connection with the monitoring and calibrating the cameras. After that you test the system and you're off.
My technician was Justin. A knowledgable nice guy who knows his stuff and made the process go by quick. If I were to require any technicians to come out for any reason in the future, I'd request him and be happy to wait whatever time was needed. A lot of people may know how to do the job but not everyone is great at customer service. He is.
Response from the owner:Thank you for sharing such thoughtful feedback1! We're glad to hear Justin made the reactivation process quick and smooth while delivering excellent customer service. We appreciate your trust in Guardian!
I had my alarm system put today. The technician Griff was AWESOME. He took his time walking me through using the alarm panel and the mobile app.
Response from the owner:Thank you for your great feedback, Lora! We're so glad to hear Griff provided an awesome experience and took the time to walk you through your alarm panel and mobile app. We'll be sure to pass along your kind words!
